Shipping Policy

Thank you for shopping with Texacart. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

You will receive an order confirmation email after placing your order and a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times may vary depending on your location:

United States: 5–10 business days

International Orders: 7–20 business days

Please note that delivery times are estimates and may be affected by weather conditions, customs clearance, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately at Support@texacart.com. We will do our best to assist before the order is shipped.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue promptly.

Returns & Refunds

We offer a 30-day return policy.

If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund.

Returns are completely free of charge.

Customers are not responsible for return shipping costs.

Items should be returned in their original condition whenever possible.

Refunds are processed to the original payment method after the returned item has been received and inspected.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us:

Texacart

Email: Support@texacart.com

Business Address:
5900 Balcones Dr STE 100
Austin, TX 78731
United States